Understanding a travel refund
Every refund goes back to your original payment, and timelines count from the date it was issued: 5-10 business days for cards and mada, instant for the SafarBay wallet. A refund already on its way is never paid twice; if it seems late, our finance team looks into it.
The details that matter
Every refund goes back to your original payment. Card and mada refunds take 5-10 business days; SafarBay wallet refunds are instant.
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